Terms of Service

The short version

Balloonhead is a free game. Don't cheat, don't be cruel to other players, and don't treat the in-game economy as real money, because it isn't.

The game and your account

• Balloonhead is operated by Damian Mathew. You get a personal, non-transferable right to play; you don't own your account, you use it.
• You are responsible for what happens under your account. Keep your linked sign-ins secure.
• We may suspend or delete accounts that cheat, exploit bugs for gain, harass others, or abuse the service. Serious cases lose everything on the account.

Coins, gems and cosmetics

• Coins, gems, pots, cosmetics and companions are game content with no real-world value. They cannot be cashed out, transferred or sold, and we may rebalance them for the health of the game.
• Gem purchases (via Stripe or Steam) are final where the law allows; where you have a statutory withdrawal right, it applies. Contact us and we will sort it out like adults.
• All betting in Balloonhead uses game currency only. No real-money wagering exists anywhere in the game.

Fair play

• No cheats, bots, automation, network tampering, or exploiting. The server's simulation is authoritative; what it says happened, happened.
• Names and any user content must not be hateful, illegal, or impersonate others.

Availability

This is an indie game run by a two-person team. We aim for the servers to be up, but we don't guarantee uninterrupted service, and we may change or shut down features (or, in the worst case, the game) with reasonable notice.

Liability

To the maximum extent the law allows, the game is provided as-is; we are not liable for indirect damages or lost virtual items. Nothing here limits liability that cannot legally be limited.

Privacy

See the Privacy Policy.

Changes

If these terms change materially, we will say so in the game. Playing after a change means you accept it.